Help Center

How can we help you? 👋

Step-by-step guides to everything on Kynettic — written for real humans, no tech degree needed.

Getting Started

New here? Start with the basics.

👋
Getting Started with Kynettic
Create your account, verify your email, and make your first move. Takes less than 2 minutes.
Read guide →
🪪
How to Verify Your Account (KYC)
Unlock full trading, higher limits, and all features. Tier 1, 2, and 3 — all explained.
Read guide →
🔐
Security Setup — PIN & 2FA
Set your transaction PIN and enable Two-Factor Authentication to keep your account and funds safe.
Read guide →

Wallet & Funds

Move money in and out with ease.

📥
How to Deposit Crypto
Receive Bitcoin, USDT, ETH, SOL and more directly into your Kynettic wallet.
Read guide →
📤
How to Withdraw Crypto
Send crypto from your Kynettic wallet to any external wallet address.
Read guide →
🏦
How to Deposit Naira (NGN)
Fund your Kynettic wallet with a bank transfer — fast and simple.
Read guide →
💸
How to Withdraw Naira (NGN)
Cash out your Naira balance straight to your Nigerian bank account.
Read guide →
🔄
How to Swap Crypto
Instantly convert one crypto to another without leaving the app — live rates, no hidden fees.
Read guide →
↔️
How to Transfer to Another User
Send funds instantly to any other Kynettic user — zero fees, settles immediately.
Read guide →

P2P Trading

Buy and sell crypto, peer-to-peer.

🛒
How to Buy Crypto (P2P)
Browse sellers, pick a deal that works for you, and buy crypto with Naira.
Read guide →
💰
How to Sell Crypto (P2P)
List your crypto and get paid directly to your bank account.
Read guide →
📢
How to Post a P2P Ad
Create your own buy or sell listing and set your own price and terms.
Read guide →
📋
How to Track Your Orders
Follow your P2P trades from start to finish and know when you're paid.
Read guide →